Try searching. If your closed caption texts are jumbled, missing lines, or if the captions appear on different lines, check to make sure your teletext TV or decoder is tuned properly. Plus, get the incredible iPhone 13 Pro on us. Closed captioning (or CC) is provided by broadcasters channels. The Television Decoder Circuitry Act of 1990 required that television sets with screens 13 inches or larger manufactured for sale in the United States must have built-in closed-caption decoder circuitry that allows viewers to display closed captions on their sets. In terms of hardware: S1 only supports 2.4G network and has 1GB memory; S1PRO supports 6K, 2GB memory, and supports mobile phone remote control. When I turned on the tv today the message Closed Caption:Off appeared in the upper right hand corner of the screen. Verizon Fios Community Terms of Service and User Guidelines. Then select the settings icon to turn captions on or off. Tap or click the language you want to see closed captions in. Device user guides & troubleshooting, Your Amazon Drive To customize the way your closed captions appear on Windows 10: On a Windows 10 PC, go to Settings. Didn't work as iOS doesn't have that option now (probably an . A new hotkeys function has been added to the SuperBox S3 Pro, which enables the operator to navigate desired applications by just pressing number keys on the remote control.And it's super easy to set it up. Check out what's clicking on Foxnews.com. Closed Captions Troubleshooting on Desktop. Note Your changes will be reflected in the Preview pane at the top of the window as you make them. What to do if my SuperBox remote cant boot up my SuperBox S2 Pro? The latest SuperBox S2 Pro has 2GB of RAM and 16GB of storage, utilizes a quad-core ARM Cortex-A53 processor, supports Android 9.0 OS and 2T2R dual-band WiFi. We had captions whenever the Verizon STB was used yet no captions when the TV set (Vizio) was in OTA mode; very annoying! Watching a stream of movies, TV shows, Sporting events wont violate U.S. copyright law. If it's the second case, then you must deactivate it in Edge settings: > Go to edge://settings/?search=captions using Edge's address bar > Turn off Live captions (Preview) switch > Reopen Edge and check if the issue persists I hope this helps you! On the remote control, press the OK/Select button and use the arrow buttons to navigate to Closed Captioning Setup or Subtitle Setup Press the OK/Select button to turn on Closed Captioning Xfinity clients with an SD TV Box will have to turn on Closed Captioning on their TV sets instead. LG support said sometimes receivers can override settings on LG TVs. Just press until you reach the OFF option. 05:51 PM Closed captioning started 2 days ago, we can't shut it off in the menu. . See vzw.com/bring-your-own-device for details. Panelists Craig Mauger, Emily Lawler and Rick Pluta join senior capitol correspondent Tim . Select "On" to display captions, select "Off" to remove captions. Our MOQ is 20 pcs. We discovered after many calls, exchanging of box, resets, etc. Have you tried hitting the C.C. Closed captioning will not turn off - Roku Community Features, settings & updates Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates. Insignia Support. Select Caption Settings, and then select Caption to turn captions On. The ONLY way I know of that will temporarily fix this problem is to go back into the settings menu and turn the closed-captioning back OFF and then turn the closed-captioning back ON. Questions 368 4 0 0 Like Follow Responses How to upgrade system manually if my SuperBox S1 Pro cant upgrading automatically. You can use the VoiceOver function to turn audio descriptions off and on. Select one of the CC (Closed Caption) options, press OK. CC1 = primary language the show is broadcast in (usually English. on older versions of the Netflix app, you will only be able to adjust your subtitle settings by using an alternate device. We recommend checking the video in between steps to see if the sync issue is resolved. Closed captioning is a NECESSITY in my house as I have hearing issues and my husband has Alzheimers. Allow the TV show or movie to play for at least half of its duration. Text1 through Text4 display content provided by the broadcaster. Watching Movies & TV content on Windows 10 Ends 12.5. Press the V button. Unfortunately Xfinity has a monopoly in my city (literally!) I don't experience this issue with closed-captioning on any other "digital" adaptors or the Xfinity Stream App or Stream Website. How do I turn on/off closed captions on my Android phone or tablet? that the TV's menu had yet another place that needed to have captions off for them to disappear from all places- Using our TV's remote (TV on OTA mode if available) went to 4. For example, if you're on YouTube, press the up arrow using the Roku remote until you reach the small menu right above the progress bar. The S3 Pro also has double the storage to 32GB, has a new weather display on the home screen. The closed-captioning on the X1 box fails to consistently stay working even though it is physically showing as "ON" in the settings menu. 2. Step 3 Set the style of Apple TV subtitles by editing "TEXT", "BACKGROUND" and "ADVANCED" sections. How do I customize closed captions on my Windows 8/10 device? Yes, SuperBOX only needs internet connection, it does not have country restrictions. The problem is that HDMI connectors only carry the video and audio signals. . How do I turn on/off closed captions on my Windows 8/10 device? button on the remote and cycling through all of the settings to see if the message will disappear when you get back to OFF? Rest assured that all the need updates and fixed will be released as needed for better customer experience. Turn Closed Captions On and Off. You can select: CC1 through CC4Closed captioning appears in a small banner across the bottom of the screen. No matter what I do I cannot get that message off the screen. Closed captions and High contrast mode. Hope it helps someone else. I know I can solve the issue using the above fix, but I don't want to have to always restart my TV to watch close captions. It's not an issue of the program not having any closed-captioning. Tap or click the language you want to see closed captions in. Scroll through the menu and find the closed caption option. Note: Most remote controls have a Closed Caption (CC) button on them for quick access. Select the Closed Caption "cc" button from the player controls to display the Closed Caption Menu. Click Edit next to the Zoom Room you want to enable closed captioning for. A menu bar will appear at the bottom of the screen. As this thread is now over two years old, it will be locked in order to keep discussions current. Less $899.99 promo credit applied over 36 mos. Customize subtitles and captions. To customize the way your closed captions appear on Windows 10: Customize how closed captions will be displayed on your screens.Note Your changes will be reflected in the Preview pane at the top of the window as you make them. Select Accessibility. Dana pulls receipts from how the left trashed unvaccinated Americans amid Pfizer's admission. CC1 is usually the printed version of the audio. How do I turn on/off closed captions on my Amazon Fire TV? Select General (General & Privacy), and then select Accessibility. Unable to find your answer here? Next, select Caption Settings. You will have an option to turn them off or on. I have discovered two methods to get rid of the stuck closed caption phrases that work for me!. Season 1 Episode 2934 | 27m 30s |. Choose CC and confirm. Please select what best describes the information: Thanks! Turn Captions On or Off Using the X1 Accessibility Settings Menu. Selecting Restore to defaults will return the settings to their original state when Windows 10 was first installed. Captioning differs from subtitling, which is the translation into another language, presented as text on screen. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Step 1. Reply. 09-09-2009 Select General. Settings Step 2. 1. Wherever you buy SuperBox from, please be sure your seller was authorized, otherwise, your SuperBox might lose warranty or get locked! What is SuperBox S3 Pro and how does it from S2 Pro? Scroll to System, then press OK. The guest is Rep. Jack O'Malley on the future of the state GOP and taxing EVs to help fund Michigan roads. Press the INFO button on your remote control. Help with Movies & TV app problems on Windows 10, Watching Movies & TV content on Windows 10, How to buy or rent Movies & TV content on Windows 10, Help with Movies & TV app problems on Windows 10. Excludes Verizon Prepaid plans. Why the district attorney is not filing charges and . The actual closed-captioning option is toggled ON, but the only way to temporarily fix it, that I know of, is to manually turn it off and turn it back on again. First, turn on your TV and find the settings menu. Captions are no longer analog signals buried in the invisible raster scan of the analog TV signal. trentonsocial.com 2018. How do I customize closed captions on desktop? the test is when you have the problem is try a smart phone device on same program and location in the program and see if it is working there. @ComcastCesar was able to get this issue for me resolved but it has reappeared again for me. Select the Blue TV icon, press the button on your remote and confirm to uninstall the Blue TV, the same operation to the Blue VOD app. 09:07 PM How to Turn Any of Your Regular TV into A Smart Voice Control TV Easily? How do I customize closed captions on my Xbox One? Can I use voice control on SuperBox S2 Pro with SuperBox S3 Pros Bluetooth Remote? The ONLY way I know of that will temporarily fix this problem is to go back into the settings menu and turn the closed-captioning back OFF and then turn the closed-captioning back ON. Click Apps, you will find all Apps youve been installed, Select Blue VOD, then click the Clear data option. 09-09-2009 We strive to provide convenient and excellent streaming experience for every household. $899.99 (128 GB only) device payment purchase or full retail purchase w/ new or upgrade smartphone line on One Unlimited for iPhone (all lines on account reqd on plan), 5G Do More, 5G Play More or 5G Get More plans reqd. Because this issue only occurs The SuperBox S3 Pro remote control supports both infrared and Bluetooth, you need to pair it to the box for Voice Control using. it is a stream and as such must be synchronized with the video. The Minimum Quantity for ODM is 5000pcs, and if you have any question please contact our sales representatives. You can get your box within 3-4 days. CC1 is usually the printed version of the audio. CC2 through CC4 display content provided by the broadcaster. Captions (which can refer to closed captions or open captions) include the dialogue as well as any other relevant audio. Closed captions and other accessibility settings for your Samsung TV https://www.samsung.com/us/support/answer/ANS00062238/ Try clicking captions On then off Do you have another remote If so try that remote also 1 Like Share Reply Pugs1957 Samsung Maker Options 13-01-2022 02:29 PM - last edited 13-01-2022 02:38 PM ) in TV In the back of the theater is an LED display that shows the . Closed captions are often used by people with hearing disabilities and by viewers who would rather read than listen to the audio portion of a video.For more information about closed caption guidelines in the United States, see the Federal Communications Commission Closed Captioning Guide. This will save your settings How do I turn on/off closed captions on my Amazon Fire tablet? Ask the community, Select the department you want to search in, During playback of a title that supports Subtitles or captions, select the Closed displayed in before playback. First, click the down arrow on the TV remote while the episode or movie is playing. For more information on cookies including how to manage your consent visit our, Your name, address, telephone number and email address, Your preferred method of contact (phone or email), The name of the program with the captioning issue, A brief description of the captioning issue, including the date and time you experienced the problem, If you are watching on television, please provide the name of your pay TV provider, If you are watching online, please identify the device and brand (e.g., computer, tablet, smartphone) and software version you are using. You can cycle through the closed caption options using your remote control CCD button. Different RCA TVs require you to use different buttons to navigate through the menu. 2. To turn captions on and off during video playback, press the Touch surface three times on the Siri Remote. Press the INFO button on your remote control. It's driving me insane. What is SuperBox S2 Pro and how does it different from S1 Pro? Unplug the box from its power source and disconnect it from the TV for 30 seconds. Alternatively, you can simply use the " Windows + I " shortcut keys on your keyboard. Closed Captions Troubleshooting on Android phone or tablet. Insert two AAA batteries to the remote control, turn on the SuperBox S3 Pro, Keep the remote and the TV box within paring distance(about within 10 inches), Press the Voice button on the remote, then press the [OK] and [Return] buttons together until the indicator light flashes for pairing, Press the [OK] button until the red light stop blinking, Click [Settings]-[Remote&Accessories] to check if theres a RC-100 device was connected. If you've turned off subtitles in the Netflix app but are still seeing them, it's likely that subtitles are still adjusted on your Xbox One. Other times, you may have just put the baby Why cant I turn off closed caption on my Samsung TV? The range of supported features will depend on for future viewing. Click the Setting icon on the bottom of the home screen. Closed captioning is specifically designed for the hearing impaired in order to communicate as much of a scene as is practical so that the viewer can gain maximum enjoyment from it. Select Subtitles and Captioning. You wont encounter a law issue unless uploading, downloading, or broadcasting content to a large group. You have to save it Once you get the closed captions it'll be different letters like CCD whatever it is like you press off then you got to press save right in the same line you go over one to the right it'll be a little box for save I tried it it didn't work until I press save it will not work unless you save it, When you're done and you press off you got pressed save right to the right. Use the app's built-in closed captioning control if it has one. Excludes Verizon Prepaid plans. 12-06-2022 All rights reserved. Press the button to check the current EPG form Do you have a quick setup guide for SuperBox S3 Pro? Why cant I get the closed caption off my TV? On a Windows 10 PC thats playing a video, right-click or tap-and-hold anywhere on the video. In the pop-up window, choose the caption mode you prefer: On, off, or only during replays. Setting closed captioning preferences for all channels To enable or disable closed captioning, press the Options/Enter button on your U-verse TV remote and select On or Off. If closed captioning is available, a CC icon will be displayed. If this is not the case, you can always use your Interactive Media Guide to turn closed captioning on or off using your Fios remote, press: Menu > Settings > System > Accessibility > Closed Captions > Service Selection >. From the Home screen, use the directional pad on the TV Remote and select Settings (All Settings). (See the spec for more information ). SuperBox S2 Pro is the next generation of S1 Pro, there are many new features that have been added to this new streaming box. Plus, get the incredible iPhone 13 Pro on us. The closed captioning turned on a couple of days ago. To remove the Closed Captioning from the TV screen, it must be disabled on the device that is decoding the Closed Captioned signal. The Buffalo Bills will be without veteran linebacker Von Miller for the remainder of the season after he underwent surgery Tuesday that revealed an ACL injury. Video of the Day Step 2 Navigate through the menus to find the closed caption feature. Online Stores:You can also buy SuperBox online like eBay stores, Walmart Shops, independent websites. How to Turn Off Closed Captioning on a TV, CC1 = primary language the show is broadcast in (usually English. Anyone who requests closed captions at the movie theater might be provided a small mirror for their cup holder. Save your settings and exit, then try watching your TV show or movie again. Click the [FN] button on the home screen;; Click [Add], then select the desired application from downloaded applications to match a number button on your remote; Have you tried hitting the C.C. Season 2 E 8 08/03/2016. Select Closed Captioning Off. This will allow you to turn Subtitles on or off, and select the language of the Subtitles. Here's how to disable the closed captions on a Vizio TV: Power up your TV. Please detail your issue or concern by providing the following information: If you wish to submit a written complaint, please send it to: Angela BallSenior Vice President, Regulatory AffairsNBCUniversal300 New Jersey Avenue, NWSuite 700Washington, DC 20001, We and our partners use cookies on this site to improve our service, perform analytics, personalize advertising, measure advertising performance, and remember website preferences. Note: The images below are examples of the location of the Subtitle or CC button on different remote controls. Select it again to turn them Off. Try searching. You can also turn closed captions on or off by pressing the CC button on your VIZIO TV remote. You can check SuperBox YouTube Channel for the SuperBox S3 Pro tutorials, If your remote cant boot up the SuperBox S2 Pro, you can get a USB drive to update your S2 Pro to solve the problem. 4. Do you have a quick setup guideline for SuperBox S2 Pro? Click on "CC" again to turn it off. You may need to press the enter button on your remote control or similar on a games controller to access this menu. Example Show: Search Party Season 5 Episode 2. Select Caption Settings, and then select Caption to turn captions On. How to pair your SuperBox S3 Pro Bluetooth remote to the TV box? How do I turn on/off closed captions on my Windows 8/10 device? SuperBox is an English-based Android TV box for home streaming entertainment. $899.99 (128 GB only) device payment purchase or full retail purchase w/ new or upgrade smartphone line on One Unlimited for iPhone (all lines on account reqd on plan), 5G Do More, 5G Play More or 5G Get More plans reqd. Closed Captions Troubleshooting on Xbox One. by Where is closed-caption on a universal remote? If your warranty period gets expired, you can still send the device to us for repair at separate cost. http://www22.verizon.com/content/contactus/. Hold the white power button in the outlined area, the button should start to blink, hold it till the red light stay on. We're here to help!. the device youre using. Here is how to disable them in the comcast box: Leave the Tv On, showing the comcast picture. Roku devices dont support Subtitle presets - those presets can be edited on the Settings Problem solved for us. If you have any feedback, please send us an email: PV-captions-feedback@amazon.com. CC3 thru CC6 (additional languages). 2. If you watch a TV show or movie that was produced in another region, you may not be able to turn off subtitles. How do I customize closed captions on my Roku player? Under In Meeting (Advanced), click the Manual captions or Automated captions (live transcription) toggle to enable or disable them. What is the best selling over-the-counter allergy medication? Online only. You can check SuperBox YouTube Channel for the S2 Pro tutorials, Or you can view and download the image file, There are some sellers trying to sell fake or deactivated SuperBox with a much lower price on the market, be sure to check if your reseller is authentic, you can input your sellers verification code here, Or report unauthorized/irregularities merchant here. Tap the closed captioning icon to turn on subtitles. Find the menu button on the surface of your television. This will save your setting for future viewing. Tap or clickEase of Access. And your inquiry is always warmly welcome. By using the site, you consent to these cookies. otherwise I'd be all over FIOS again. Just found this thread after I started a ticket with HBOMax Support. See vzw.com/bring-your-own-device for details. Note: Captions will only be displayed in apps or broadcasts that support captions. 12-26-2011 Customize how closed captions will be displayed on your screens. How can I customize Closed Captioning on The CW iOS app? What are the internet speed requirements? For more info about audio descriptions, see Accessibility features. Hit the same button on the SuperBox remote(hit the power button while you holding the power button on the TV remote), the red light should flash 3 times and remain highlighted if the function is copied. Select Captions > Caption. The closed-captioning is back to not working consistently and staying on. Order Closed Captioning Services SuperBOX Limited S1 Plus is the anniversary edition of SuperBox, in comparison with the well-liked SuperBox S1 Pro, it comes with 4GB of RAM, 32GB of storage, and offers impressive 2 years warranty. by To disable them: Select Settings. And this issue happens whether I'm watching On-Demand or live/linear tv programs. How do I turn on/off closed captions on my Apple TV? The * was all I needed to get rid of the text: "Closed Captions: on" will being able to the the actual closed captions on! Verizon Fios Community Terms of Service and User Guidelines. Customized Closed Captioning settings will work for the majority of shows you watch or record, but both the broadcaster and the vendor of a show may choose to override your desired settings. Now the closed-captioning may stay working for a few hours or a day but then it will seemingly randomly stops working again. I have to do this anytime I want the closed-captioning to work. Thanks, Rod Ask Your Own TV Question i've already done that TV Technician: Rod Hi, Select Options. button on the remote and cycling through all of the settings to see if the message will disappear when you get back to OFF? Navigate to Captions in that menu and turn them Off. Press CABLE then POWER on your remote to turn the set-top box OFF Press the MENU or SETTINGS button on your remote to access the User Settings Menu Make sure CLOSED CAPTION is set to DISABLED Press CABLE then POWER on your remote to turn the set-top box ON The issue should now be resolved. Captions are either open or closed. Step 1 Press the "Menu" button on your remote. Text1 through Text4Closed captioning covers half or all of the screen. Why does closed captioning not work with HDMI? Closed Captions Troubleshooting on Amazon Fire Tablet. Navigate the closed captioning button in the top right-hand corner of the screen. There should be an off setting in the menu at the location you describe. Control your U-verse TV DVR on the go with remote access. Back to the home screen, enter to the , select the Blue TV icon with v2 labeled at the corner, press the button on your remote to install the newest version of the Blue TV app. How do I turn on/off closed captions on my Xbox One? I've never used closed captions and I went to Settings and the closed caption option was off. Roku 4: Closed Captioning for the show begins when the Ads start and are therefore out of sync with the on-screen action. What is SuperBOX S1 Plus Limited Edition? Flanagan spills what would've been a season-ending reveal for Year 2: "Ilonka WAS Stanley Oscar Freelan, and Kevin WAS his wife. Yes, SuperBox is a totally legal Android TV box. Scott Joplin visits the manor to produce a song for Lillian and Beatrice, Blanche enjoys her new marriage to Dr. Goldberg, and Peepers struggles with sexual frustration. On your remote control press the INFO button. A new hotkeys function has been added to the SuperBox S3 Pro, which enables the operator to navigate desired applications by just pressing number keys on the remote control. Press OK to toggle Closed Captioning On or Off. SuperBox software engineers will release updates from time to time. Have you turned the TV's (not the STB's)close captioning off? On any other devices/equipment, if the closed-captioning was showing as "ON" it 99.9% of the time actually worked and STAYED ON and continuously WORKING. SuperBox is ready to put all efforts into helping you to grow up your business, and will continue to deliver premium IPTV boxes to customers. Press the RIGHT ARROW button to get to CC. SuperBox S1 Pros warranty period lasts one year. And normally the message appears for only 3-4 seconds or so and then disappears. 12-05-2022 We can ship the ordered SuperBox by land, air or sea. TV's Menu/CC/ captions off (for some unknown reason this location showed them on). Can't get rid of on-screen text: "Closed captioning: off", Re: Can't get rid of on-screen text: "Closed captioning: off". userI5TnVupC1c Constellation Options 03-31-2020 05:55 AM in 4K, 8K and Other TVs We have a 4k Smart TV, about 5-6 years old. On the title's Overview screen, press up then right in order to select Subtitles. Regards, Jon Insignia Support Message 2 of 9 (47,915 Views) I've had signal levels tested in and outside the home by a technician at the home who said the levels are within range so it may not be that, but who knows. SuperBox takes care of everything for you. ; promo credit ends if eligibility reqs are no longer met; 0% APR. If captions are available, they'll have the Closed Caption or Subtitles At some point, you might have found yourself in a packed room where there's a lot of noise, but you still want to keep up with your favorite TV show. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. I do not believe Verizon passes the CC information to the TV, but you may also wish to check your TV settings. SuperBOX is a perfect travel companion. This is some of the only entertainment we have these days and as expensive as Uverse is - is ti too much to ask that this expensive piece of craps actually works and doesn't exclude disabled people? At the top of SuperBox remote, you can find there are 4 buttons was outlined with white, so you can use these 4 buttons to control your TV. << Back to Movies & TV SupportClosed captions let you read the words that are spoken in the audio part of a video or television show. 2, Dual antenna for better WiFi connection. Closed captioning is an optional service provided for select programs that puts text for the dialogue and certain other information on the screen. Recently I started to notice that closed captions stop working for *all* channels after some time on my TCL Roku 4200. for more information, This isn't the information I was looking for, Top subscription boxes right to your door, 1996-2022, Amazon.com, Inc. or its affiliates, Select Alternative Audio Tracks or Audio Descriptions on Prime Video on Connected Devices, Select Alternative Audio Tracks or Audio Descriptions on Prime Video on Web, Amazon Devices, and Mobile Devices, Turn On Subtitles or Captions on Prime Video on Web, Amazon Devices, and Mobile Devices, Turn On Subtitles or Captions on Prime Video on Connected Devices. Due to its lightweight design, you can also bring SuperBOX in your travels and plug it in hotel rooms. 3. . Start watching an episode. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Wednesday, December 7, 2022. Both STB caption sections said captions off, 2. the MENU/SETTINGS/ ACCESSIBILITY/ CAPTIONS showed disabled), Our TV set in OTA mode also showed captions off when we checked via the. Press the button to exit Blue TV How do I customize closed captions on my Android phone or tablet? Local Shops: Buy from local shops is the most convenient and fastest, you can contact your local Android TV box resellers to ask if they in stock of SuperBox. How do I turn on/off closed captions on my Roku player? Press button, click , then select If Closed Captioning is being displayed even though the CC option in the TV menu is set to Off , then it is being produced by another device, such as a cable or satellite set-top box. Step 2: Look in the upper-right corner of the screen.. Pfizer admits that the COVID vaccine was never tested to prevent transmission. (DHL, UPS, Fedex, TNT). To disable them: We're looking into this problem. CC2 through CC4 display content provided by the broadcaster. 4. If this is the case, captions will need to be activated in the menu of your cable or satellite box. Online only. From appearance design, logo, UI, Interface customization, to hardcore PCBA and software compatibility, and even package design. migrationdev. How to upgrade SuperBox S1, S1 Pro, S1 Plus Apps? For the worse case, if your hardware gets into trouble and you wont able to fix it, you can send the product to us and we will repair it for free within one year. ANDROID DEVICES Choose Setup and confirm with OK. Step 1 In the "Subtitles & Captioning" option, tap on "Style" (below Closed Captions + SDH option). Whats the difference between CC and subtitles? If you have closed captioning enabled on your RCA TV, you can turn it off whenever you want. They would still be running today," she said. How do I turn on/off closed captions on my iPhone or iPad? Some apps, such as Netflix, have their own caption settings that need to be turned on. Closed Captions Troubleshooting on Apple TV. If you have the same or a similar question/issue we invite you to start a new thread on the topic. Step 2 Tap on "Create New Style" option. Use the Comcast remote and power Off the cable box ONLY. Go to the TV's menu and select General Setting - Closed Captioning and OFF - there are multiple settings - so you need to select off. Same Operation if You Like the form. - edited 12-06-2010 01:12 PM. Plug the USB drive in your SuperBox S1 Pro, Turn on the box, open , then click , Choose