I can see how that would be disappointing to have these errors when you specifically got this to watch a show you wanted. You can download Restoro by clicking the Download button below. Once the secondary account was removed (or the address was changed) the issue was resolved. In such a scenario, you will have to enable each service one by one by following the same instructions above to see which application is causing the problem. I use a friends Paramount Plus account and it does the same exact thing. 6. So I ordered the equipment. We bring to you a helpful guide that will fix any Paramount Plus fatal error, if occurs on your system. 3. Feel free to reach out to us with your queries and suggestions via the comments section below. The first one is Paramounts new Blu-ray, while the second one is the Imprint Films Blu-ray release from 2020. In order to do this, you have to go to Settings, then to System, and from there to Restart. Add me to the list. Therefore, in such a scenario, you will have to get rid of these processes in the background and then start over again. Very, very disappointing. [CDATA[ Hunt founded The Bits in 1997, in the early. Same as my post @Ash1955but worded differently I'll let you have the cheque from Sky for your reply, . After doing that, perform a computer restart. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. To do this, follow the instructions given down below: As it turns out, if following the above methods do not fix the problem for you, then it may be due to your Origin installation. 1. I called Paramount's tech support, and they did a few things on their end, assured me that it should work the next day. So here is the information on both devices: Not Working on ROKU TV C135X - TCL model 43S421 Software version: 10.5.0 Build 4210-93 Panamount+ App version: 6.3.202111292 NOTE: This has all the latest updates for ROKU and Paramount+ software, Works on ROKU Stick ROKU Player model 3600X-ROKU Stick Software version 10.0.0 Build 4195-24 Paramount+ App version: 5.2.20210421. backwoodzbaby 1 yr. ago. Is anyone still having trouble with Paramount+ on SkyQ? 5. 4. Switched it from auto to manual. 5. Is it a Roku problem? You may need to reboot your router and/or modem by unplugging and plugging them back on again. Let's see what we can do. I changed the email address on the non-Roku account and it straightened out my problem. Please try again. Unplugging, rebooting, etc., didnt fix this. Now, search for the Paramount Plusapp. Next, you need to select the system on the left-hand-sided menu. I wouldn't count on it, though. If other channels are working correctly, and you only experience this issue on the Paramount+channel (app), that is likely an indication that the issue lies within that particular channel. Unfortunately it seems to automatically update to the latest ROKU version. Visit the website and click on the shield icon (on the left side of the address bar). How Many People Can Watch Disney Plus at Once? Search forParamountPlusapp andinstallit again. Close the app and open it again. Paramount Plus Roku error 'content unavailable', Re: Error: Content is not available try again later - Paramount Plus, Re: Paramount Plus issue with ads OCTOBER 2021. I called their customer service and found that I had two accounts with the same email address and that was locking me out. [Editors Update 9/26/22: Here is Paramount Home Entertainments official statement RE: the Mars color grading error in War of the Worlds (1953) on 4K Ultra HD: We sincerely appreciate fans passion for War of the Worlds and their attention to detail. Navigate to where the installer is and right-click on it. Did you restart your device before re-installing the channel? How did you order it? WE would love to help in any way we can. I cancelled. Solution to Paramount Plus App not streaming content or live TV, Paramount Plus App not streaming content or live TV. That's because this streaming service doesn't support VPNs, officially. And you are not showing who you are taking $35 for.You really need to fix these issues. 3. 02:04 AM I'm tired of hearing do this do that unplug this stand on your head upside down etc etc. Kamil is a certified MCITP, CCNA (W), CCNA (S) and a former British Computer Society Member with over 9 years of experience Configuring, Deploying and Managing Switches, Firewalls and Domain Controllers also an old-school still active on FreeNode. Roku and Paramount Plus need to get together and fix this sh** - I'm super pi$$ed at both of them over this. Plus you can log in using a webbrowser or tablet as well. Error Something went wrong! With that said, let us get started and show you the different methods that you can use to get rid of the error message in question. This message is happening on every show I try to watch. Also, Paramount Plus will ask to detect your location to determine which CBS station should be visible once you log in. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Next was to remove and reinstall the Paramount+ app, which I couldn't do while I was subscribed to Paramount+, so I cancelled it, then removed and reinstalled. How can I watch Paramount+ on my connected device? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. For detailed instructions, refer to this Support link:How do I resolve channel playback issues? Manufacturer support & warranty resources. You deleted my purchase history as well! If I go into Account on the Paramount+ App on my Sky Q Box it says under Subscription, Paramount+ Through Sky. how to fix An unexpected error has occurred. Can you provide a screenshot of the issue or error message-steps to reproduce the issue you are seeing. Please try again. No amount of trying again fixes this issue. So Danny, your response to pop up on paramount plus, (error cant play, please try again later) is dated a week ago. Paramount has obviously blown the color grading on BOTH of these titles, and the studios QC process didnt catch it in either case. After posting a few minutes ago it dawned on me (I know) that I should modify my network ad blocking and see if that helped. No matter which streaming device you might have, our first suggestion is to force-close the Paramount Plus app. AirTV OTA playback broken after latest update. How can I fix streaming issues on my device? If you get this message, it's possible that you have encountered a bug! 09:25 AM Those are the recommended actions as per the streaming platform's support documentation. Since the Contact Support screen wouldn't let me send this message there, gotSubmit error, I'll paste it below. By restarting the app, you might resolve streaming-related issues. Perhaps your fix works for other series? The issues with Paramount Plus folks are complaining about vary - the apps are not loading properly; if the app is loading, then the content isn't; videos can't be streamed, and so on. Toggle the switch you'll see there 'OFF' to disable the feature. Doing this will get rid of all of the Origin associated files and when you reinstall it, any issues that may be caused due to the installation files will be gone. Paramount Plus Error occurred during playback, Re: Paramount Plus Error occurred during playback, Paramount Plus 'unfortunately an error occurred during playback', Re: Paramount Plus 'unfortunately an error occurred during playback', Re: Paramount + Error occurred during playback, Can I please have my $4.99 refunded? Copyright 1995-2022 All Rights Reserved. [Read on here]. Paramount plus is extremely glitchy, the program freezes probably 1/3 of the time. However, there are a few Paramount Plus error code you may face while streaming movies and TV shows from this service. I need to find theParamount+ server addresses so I can add them to Diversion's whitelist. With that said, you'll want to check Paramount Plus' system requirements, found below. We also made sure to include possible solutions. So, you'll want to try the following: Paramount Plus requires a 4 Mbps Web connection, at least. After numerous suggestions to reboot TV/modem/router, reload app, etc., I finally got Paramount Plus tech support to look at more details of my problem. And Paramount clearly has a problem with their War of the Worlds disc. The code is just a message saying an error occurred and to try again later. Error code -. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Paramount+ should work just fine even on very old Windows- and Mac OS-powered computers. So, I had to delete a lot of channels. I called Paramount's tech support, and they did a few things on their end, assured me that it should work the next day. Better to use a 16mm IB Tech print which is balanced for 3200-3500 more normal. That seems a reasonable conclusion to me. Here is what they said: "When it comes to Samsung TVs, the DNS configurations can impede on viewing when using our app as these settings as these settings send you to the proper servers to access the service. Plug Roku back in. Will have to cancel if it don't get resolved. Please try again later." 03:54 PM Generally speaking, if you're using Google's Play Store or any other app store, the app won't even pop up for you if your device isn't compatible. You are becoming like straight talk. If your issues persist, restart your Apple TV by going to Settings > System > Restart. Countless customers have spent hours struggling to get what they have been promised, with varying levels of success. It would also help your restart your modem/router as well. There, locate the, Inside the Origin folder, delete all the files and folders present with the exception of, Once you have done that, go ahead and open up the. Please try again later. You can do that by going to your device's settings, where should be an option to update the software. Just a quick question. Whatever clot(s) at Sky and/or Paramount+ decided to launch an app that is barely ready for Beta testing to their entire customer base should be locked up in the stocks and publicly humiliated. The whole film has a strange brownish cast, and contrast is lacking. Very annoying - it's error code "-" for two days now. We'd like to checkand try to help. Sometimes I will get the message while in the middle of streaming the show before ad break, then my Roku restarts. Online: Stream the Mysterious Death Documentary From Anywhere, How to Watch World Cup 2022 Online: Live Stream Soccer Matches for Free from Anywhere, Fire TV devices with access to Amazon App Store, If Paramount Plus is open in the background, make sure to, Lastly, perform a network check by going to, Using your Apple TV remove, double-press the, If your issues persist, restart your Apple TV by going to, If an update is available, instructions should be available on how to, If that doesn't help, try using your browser's, You'll also want to make sure that both your devices use the. If there is updated Xfinity equipment that fixes this, tell me how to get it. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. Does the issue only occur on Paramount Plus or across other channels installed on your Roku device? The problem is that clearing the cache on your device depends on the model you use. We would be more than happy to look into any issues you may be encountering with the Paramount+ application on our X1 or Flex set-top boxes. So, first, here's what to do on your Xbox. As it turns out, when you are facing issues with your Origin games, clearing out the cache can often help resolve such problems. Unfortunately, an error occurred during playback. Error code -" when I try to start a show. This will open up the System Configuration window. After your PC boots up, try to launch the game to see if the problem is still there. Unless there is some option for me, I will be canceling my Paramount subscription soon. I have updated the app (no fix), removed app-restarted roku-readded app (no fix). I know it's only $5, but I don't like paying forservices not rendered. Not only is the response time PITIFULLY SLOW when trying to navigate, but i get an error every time a new episode tries to play. On the EA Desktop window that appears, click the. Rather than call my ISP, I accessed my router to view the internet port DNS settings, and then manually entered that same DNS setting into my Samsung Network connection. Shouldn't have to go else where. BH], (You can follow Bill on social media at these links: Twitter and Facebook), Bill Hunt is the Editor in Chief of The Digital Bits, and the co-author (with Todd Doogan) of the Amazon Top 50 selling book The Digital Bits: Insiders Guide to DVD. Paramount plus stopped working on either Tuesday 9/28/21 or Wednesday 9/29/21 . Please fix this problem very soon. If any of you use EERO and have your ad blocker on, this was the issue for me. Very poor service. Once you have uninstalled the application, restart your computer. Any suggestions? Kariza, I was able to connect with someone in customer service and the issue turned out to be a duplication of my account. Ensuring that DNS configurations match the ISP and having bothIPv4 and IPv6 protocols enabled will allow for better communication between your device and our servers which will prevent the interruptions you are experiencing on this one device. When Diversion is disabled,Paramount+ works fine. So, we'd like to recommend checking our guide to the best VPNs overall. I've called them, emailed them relentlessly. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The "Xfinity Support" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. Then, see if any updates are available for your Paramount Plus app. When I try to load a show on Paramount Plus the CBS or Paramount logos will load, but when the show loads I get an error message that says Error. Next, restart your device from Settings>System>System restart. In these cases, the channel provider will need to investigate the issue in order to help resolve it. We had an issue the other day and that fixed it . To resolve this, you will have to ultimately get rid of the application before trying to launch the game. Paramount Plus Roku error 'content unavailable' Jump to solution I had to uninstall the Sling app and reinstall it a couple weeks ago because it wouldn't load. Can you provide a screenshot of the issue or error message-steps to reproduce the issue you are seeing. I am streaming using a Roku Streaming Stick. Paramount Plus requires a 4 Mbps Web connection, at least. What plans are available for Paramount+, and how much do they cost? I have to close the app, launch it audible, and the next episode will play. Could you please send our team a direct message with your full name and full address? why do I keep getting an error message when trying to watch Paramount+ shows on my xfinity box? So, if you turn to Paramount Plus for a solution, they'll tell you to disable your VPN. If Paramount Plus shows you an error code, you're actually in luck. Any suggestions? To learn more about resolving this particular issue, check our dedicated guide that deals with fixing Paramount Plus' app crashing problems. Make sure to check whether your Android TV device (which could be a smart TV or media streaming device) is running the latest software. (For Roku TV Settings>System>Power>System restart)3. It would try to load, and then I'd get a scrolling wheel with a blank screen, followed by an error message. Paramount Plus comes with support for Chromecast, which means you can cast its content from your iPhone, Android, or even your computer (via the Chrome browser). Nothing worked. Now, we get Error, unfortunately an error occurred during playback. Cowards. It would be impossible for us to list all of the devices and models out there, so we'll recommend doing a Google search. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I'm having the same issues as you are describing about to try the above solution but doesn't sound like it will work. This happens when you are using both EA desktop app and Origin on your computer to play games. This is without doubt the most inept launch of any TV product in UK broadcasting history. I can stream other channels. Go to Settings > System > Software Updates > Update Software. I give up! Thanks again for your continued patience. From the list of applications shown, double-click on. will be forced to cancel if they don't fix it soon. I give up! If you don't have a fast Web connection, it's worth checking for an Ethernet port on your TV. Elon is a tech writer at TechCult. 4. Countless customers have spent hours struggling to get what they have been promised, with varying levels of success. We recommend starting here to troubleshoot channel issues: Follow these steps in order:1. We would recommend doing this from the Settings menu by navigating toSettings>System>System restart>Restart. Can I please have my $4.99 refunded? I have reset and nothing all my other streaming pages work. Sorry about that. Very annoying! The package also includes Rudolph Mats When Worlds Collide (1951) on regular Blu-ray. To do this, follow the instructions given down below: Finally, if none of the solutions given above have worked for you, there is a chance that a third-party software on your computer may be causing the issue. I know it's only $5, but I don't like paying for. 2. Manufacturer support & warranty resources. Please try again later. Has this been fixed? Been watching Seal Team but when it loads to a new episode, it just turns the screen black. "Error Code CS-1200 Unfortunately an error occurred during playback. 1. For detailed instructions, refer to this Support link:How do I resolve channel playback issues? I signed up for Paramount + a week ago, was able to watch on episode of a streaming show, and then have gotten the 'unfortunately an error occurred during playback' message ever since. Peace out. @user_55c0a2 What equipment is Xfinity sending you? I tried setting DNS manually to my ISP's default DNS IP address. P+ is our most watched channel. I use a friends Paramount Plus account and it does the same exact thing. Okay, I think I figured out why my Paramount+ comes up with the error during playback. The Paramount + thing is just one more thing. I just signed up for Paramount Plus and am getting an error code 'unfortunately an error occurred during playback'. Both the online site and tv app ask for an activation code to enter my tv as a paramount plus device. And lastly, thank you for reading! This worked! Select the Play/Pausebutton on the remote. We support the latest version of the following browsers: For a better user experience we recommend using the latest version of the following browsers: system requirements are for Paramount Plus, fixing Paramount Plus' app crashing problems, fixing freezing-related issues on Paramount Plus, clear app data and cache on Fire TV devices, How to Watch Love Island Australia Season 4 (2022) Online From Anywhere, How to Watch Who Killed Jenni Rivera? Yeah, found a bunch:cbsinteractive.hb.omtrdc.net,saa.cbsi.com,s-video.innovid.com, etc., which I added to my whitelist. I like to give at least 5 minutes. This has not happened on every show I watched, but most of them. Same with trying to get help from Paramount. Have written to Paramount plus. This is also explained in the error message dialog box accompanied by the Like a superhero and his alter ego.. message. Navigate to the channel tile on the Roku home screen, press the * key on your remote, and choose 'Remove channel'.2. Once your system boots up, try launching the game to see if the issue has been resolved. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. Nothing has been fixed yet. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If you face Paramount content unavailable issue, then this may be due to an expired plan. While trying to launch an EA game through the Steam client, users come across the Uh-oh, there was an issue launching your game. 1. Check the possible solutions below, based on the device you use. Thank you, thank you, thank you. As it turns out, the problem is being triggered because you have both Origin and EA Desktop App running on your computer. Well, go figure. I exit the app, relaunch it and it works. After deleting the app, launch theApp Storeon yourApple TV. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. Is it best to watch 1883, before going onto watch Yellowstone? I've been struggling to watch Live TV on the Paramount+ app for many many months trying reinstalling, etc. If you haven't tried the suggested order (remove > restart > re-install), we would recommend giving it a shot once again. Had watched other programs before then and it had worked. If Paramount Plus is not working on your Apple TV, you should restart your device. This is my log on the P+ app on my Sony Google TV. 07:55 PM. If You Use Xfinity The streaming platform recommends restarting the device for streaming-related issues with Paramount Plus on Xfinity devices. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. Error code -. -Roku device model-serial number-device ID-software OS/version (these can all be found in Settings > System > About)-does this issue occur on a specific channel? I tried Google's 8.8.8.8 DNS service. So, here's how to ensure that your connection is fast enough and what to do if it isn't: In general, there's not much you can do to fix Paramount Plus' streaming issues on iOS and Android. The response of the voice remote is always flaky, never works the first time you press the voice button, rewinding and fast forwarding are very laggy. Any up-date yet? And since that time, the Paramount Plus app has worked flawlessly, and my other apps have loaded more quickly than previously. Until Twitter fixes the issue, here are a few tricks that could help the app function normally. As a last resort, you can reach out to Paramount+ customer care either by dropping them an email or turning to Paramount+ Help (@askparamount) on Twitter. Sometimes it will start a show, then when it gets to ad break, the ad will play until there is 6 seconds left and I get the unfortunately an error occurred during playback, try again later message. And also, check this guide to the best VPNs for streaming. No issues whatsoever. This is continuing to happen on my Roku. 07:48 AM Photo Repair. 05:13 PM After that, open up your Steam client and try to launch the game. If Paramount Plus doesn't work on your Samsung TV, there's a series of quick actions you can take. From the drop-down menu, choose. This message is happening on every show I try to watch. Code 3004: Restart your WiFi router and launch the Paramount Plus app again. I've tried uninstall, reset, etc. Now that we have that out of the way, and you're sure you have all the right devices and operating system versions running, we can proceed to solve this issue. When I try to load a show on Paramount Plus the CBS or Paramount logos will load, but when the show loads I get an error message that says Error. if so, what channel and what version/build is the channel (this can be found by selecting the channel on the Home screen and pressing the * button)-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)-what are you seeing on screen? Code 3205: Try restarting both your computer and WiFi router. Finally, restarting your device may also work to fix whatever glitch prevents you from watching content. Fix: Fullscreen Exclusive Option Missing inWarzone2/MW2, How to Fix Pixelated Textures Issue in COD MW2/Warzone 2. I turned off IP6 service (since I don't have it turned on in my router). I've called them, emailed them relentlessly. 8 Types of Ethical Hacking You Should Know About, How to Add Multiple Lines in One Cell in Google Sheets. You'll find many reports on the Web about the state of Paramount Plus' apps, which is far from ideal. Fans were treated to more enthralling action at the 2022 FIFA World Cup on Monday as Croatia needed a penalty shootout to For a better user experience we recommend using a more modern browser. Just keep getting a MYSKY_2999 error message, Watching on different device is fine but on sky its free, if you have sky cinema, if on a different device you get 7 days free then charged, I want sky to sort this problem as on going issue. So, do the following: You can also disable Firefox's Tracking Protection just for Paramount Plus. It couldn't have been any easier. 3. If a Roku rep read this may I suggest this: GET WITH PARAMOUNT AND YOU TWO WORK OUT BECAUSE THE APP HAS AN ISSUE WHEN IT GOES TO THE ADS. Here's how that is done in Chrome, Firefox, and Safari. You can also reboot the device by pressing and holding the Power button on your remote control for 5 seconds. Excel Repair. 2. The "Xfinity Support" graphic replaces the "To:" line. To ensure the process is successful, make sure to restart your device before adding the channel back in. Alternatively, you'll want to remove Paramount Plus from your device and re-install the app. Tried the reload and reboot fix no luck. Does the issue only occur on Paramount Plus or across other channels installed on your Roku? Finally, reinstall the channel and log in. This will take you to a list of applications that are currently installed on your computer. I also spent 2 hours with a comcast rep who had no fix to this issue.just a random error message with no number attached to it that something went wrong. It only happens with Paramount +. Follow these steps to fix Paramount content unavailable issue. 2. You can check your router and cable connection to ensure that the internet is working properly. So here it is over a month later and the problem is not fixed. //]]>. Did a factory reset on the ROKU TV. We recommend starting here to troubleshoot channel issues: Follow these steps in order:1. I am sad that there isn't a workaround or a fix included in the set up. I signed up for this service specifically because I wanted to watch 1883 and Star Trek Discovery. Access live TV shows, sports events like NFL games, and tens of thousands of on demand episodes without any delays in programming with Paramount+ Therefore, one way of solving the problem would be to simply uninstall the EA beta app from your computer completely. For detailed instructions, refer to this Support link:How do I resolve channel playback issues? Should the issue persist, you need to check for system updates. Sign into your account if you have not. Haven't figured out how to get rid of the error box without the system taking me back to the menu. You'll probably need to go to the 'About' section on your phone (part of the Settings app on both iOS and Android), so you can check whether you're running the latest software version. And Roku you need a better way for us to contact you - this is bull using a stupid ass forum to reach you. Remove paramount from Roku . On my 2020 Samsung TV, Settings > General > Network > Network Status > IP Settings > DNS Setting. Paramount chose not to employ additional color correction, but instead consulted original IB Technicolor prints and matched the look from there., This is obviously nonsense; they simply dont want to spend the money to correct the disc. How is that even possible when I signed up to the 7 Day Trial via my Apple TV 4K? Hats off to the folks at DVD Beaver for catching thisagain, be sure to check out their review here. He loves to cover topics related to Windows, Android, and the latest tricks and tips. This works in most cases, where the issue is originated due to a system corruption. Does the issue only occur on Paramount Plus or across other channels installed on your Roku device? Hey! So, to resolve various audio issues, you can try the following: If Paramount Plus doesn't work on your Roku device in terms of its audio, we recommend removing the channel first. 10-05-2021 And there is no VPN in use at my home. Would you recommend Mayor of Kingstown? We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to. 10-23-2021 With that said, you'll want to try these actions: Paramount Plus has been experiencing a lot of issues on Roku devices, many of which remain unsolved. As apparent, you will have to close the EA desktop app in order to get rid of the problem in question. If this issue is not resolved, please help us with additional information provided below that would be helpful for our team to look intothis problem. Very frustrating trying to watch a show. I am so upset!! I constantly get "Error Something went wrong! It's possible that some streaming devices don't have an option that lets you clear their cache. If the Paramount Plus app is outdated, then you may face Paramount Plus error code. If you can't log in to Paramount Plus, first double-check if you use the correct email and password. Being unable to log in to Paramount Plus on mobile devices can happen if you use Google Chrome. However, other browsers can be affected as well. The Paramount + thing is just one more thing. There is a known issue for XG2v2 models that our development team is working on getting fixed. When I disable the ad blocker on my router, it works fine. 07:38 PM First of all, open up the Task Manager by right-clicking the, When the Task Manager window is open, on the, Either right-click on the service and choose. First of all, go ahead and make sure that Origin is closed. Most of the stuff I watched is free on the CBS app anyways(something I learned a few days ago by looking at it). 09:55 AM Same issue here! I streamed for 2 years, and only subscribed again in the last year or so. Sent multiple emails & phone calls to Paramount and still have a problem with the ad breaks stopping everything & won't go back to my tv show. You can also contact the using the following phone number: +1-888-274-5343. I wrote to paramount who wrote back. First impressions of this app are not good. An embattled Carrie learns who is really on her side and the Brody family turns to therapy to mend their broken household. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . Whatever clot (s) at Sky and/or Paramount+ decided to launch an app that is barely ready for Beta testing to their entire customer base should be locked up in the stocks and publicly humiliated. Thanks for the . Dear Bob Iger: Please fix Disneys languishing Home Entertainment division! Thanks again for your continued patience. Hard restart your device by unplugging it for 30 seconds and turning it back on. - last edited: Can I please have my $4.99 refunded? We made sure to explain all the previously mentioned actions in our guide on fixing freezing-related issues on Paramount Plus. I found in this case I could fast forward and finish my show. ], [Editors Update 9/29/22: Interestingly, I found this comment on Facebook from former ILM animator, VFX supervisor and film producer Peter Kuran, responding to Paramounts statement: The reason it would be blue would be theatrical IB tech prints are balanced for a carbon arc light source which is very yellow. Craziest thing is sometimes I get the above error, but the show actually starts behind the error box. In such a scenario, you will have to uninstall Origin from your computer and then download the Origin installer from the website. Fix Field Browser Doesnt Contain a Valid Alias Configuration, Fix Google Play Authentication is Required Error on Android, How to Fix Roku History Channel Not Working. I called their customer service and found that I had two accounts with the same email address and that was locking me out. It doesn't work on both my Roku devices! Other threads suggest that Series 6 Samsung TVs are the ones primarily affected here, and I have one of those. Paramount Plus Error occurred during playback, Re: Paramount Plus Error occurred during playback, Paramount Plus 'unfortunately an error occurred during playback', Re: Paramount Plus 'unfortunately an error occurred during playback', Re: Paramount + Error occurred during playback. Hi @user_fab5e3, thank you for reaching out to our team through Forums. 3. If that doesn't help, here are some other solutions to try. You will have to wait patiently on hold (mine was an hour) and then be firm that you want the extra account deleted. Replace damaged cables if there are any. Is There a Frigidaire Upright Freezer Reset Button? Try uninstalling and reinstalling and see if that works. 6. If you don't use a VPN, you need to check whether a VPN is installed on your device (perhaps someone else installed it and set it to launch on system startup). Does anyone know if Paramount Plus did an update or are they just having probems? So, continue reading! You're most probably using a Web browser to log in to Paramount Plus on your computer. I done all this on the Firefox Browser on my iMac. We recommend restarting your Roku. Please try again. Unplugging, rebooting, etc., didnt fix this. And while I was focused on the War of the Worlds issue, the folks over at DVD Beaver have discovered that the . i am having the same issue with Paramount Plus constantly giving me error message when try and watch any show through Xfinity. We do apologize for the inconvenience this has caused. Go to the Paramount Plusofficial site. Repair corrupted images of different formats in one go. I noticed it would indicate 1 of 2 ads, get all the way down to 8 seconds then freeze (this is where the CBS logo ad would appear). Now, search for . Please know that our team is investigating, and we're sorry for any inconvenience this may cause. You'll also want to check your Internet connectivity by running a speed test. We would recommend doing this from the Settings menu by navigating to Settings > System > System restart > Restart. We appreciate your feedback. So that we can help to troubleshoot this, can you tell us what error you get when you are trying to play a new episode, please? I have three homes in three states all with different Xfinity cable boxes from brand new to several years old and they ALL do this. We would recommend doing this from the Settings menu by navigating toSettings>System>System restart>Restart. But now we've learned that's not the only problem with this release. Thanks for your advice tho, It's free on other devices as well . Can we please bring back Third Watch??!! We recommend checking the VPN app's settings. In such a scenario, you will have to perform a clean boot which starts your computer with only the essential services running in the background. Then, we've prepared additional information for individual operating systems, so take a look. 3. One of the hottest reality TV shows is returning with a brand new season, and we're excited to watch all the episodes Who Killed Jenni Rivera? Cant watch anything on channel. Go to the Paramount Plusapp and hold the touchpad in Apple TV remote. Is it a Roku problem? How do I know if I'm running the latest version of the Paramount+ app? I changed the email address on the non-Roku account and it straightened out my problem. 07:44 AM 5. Download current version of Paramount. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. Check if your Internet connection is running correctly by testing out your speed. Well, that did it. You do not need to login, just open up the Origin client. At this point, you have two options in front of you. in. I signed up for Paramount + a week ago, was able to watch on episode of a streaming show, and then have gotten the 'unfortunately an error occurred during playback' message ever since. I'm also stuck at this point for the 3rd day 28 Jun 2022 Update your iPhone or Android device if a system update is available. To ensure this set-up is correct on your network, you would need to have your internet provider ensure this as we do not have access to the network. I hope it works. Select the issue affecting you below, and enter your email address so we can provide an update as soon as the issue is resolved. Eveything also works fine on my Amazon Fire Stick 4K Max, Apple TV 4K, and iPhone 13 Pro Max. Your email address will not be published. Good luck. If you haven't fiddled with your Web browser's settings, both JavaScript and cookies should be enabled for Paramount Plus, as that's the default setting. First, try to do what you were doing again. After deleting the app, launch the App Store on your Apple TV. If that doesn't fix the issue, here's what else you can try. I've tried re activating on a phone and laptop. This will open up the System Configuration window. Once the Control Panel is up, click on the. I also tried restarting my Roku device. Thank you for reaching out to us here online through our Xfintiy Forums to bring this concern to our attention. [OR-IEH-01] guide me -Roku device model-serial number-device ID-software OS/version (these can all be found in Settings > System > About)-does this issue occur on a specific channel? How can I cancel my Paramount+ subscription? Follow these steps to renew your subscription. Why is my Paramount Plus Not Working on my TV? That step is crucial when performing the troubleshooting. Disable hardware acceleration. You need to check your current plan, renew the subscription if the plan has expired. If the issue remains unresolved, I'd recommend reaching out to Paramount+directly to report the issue and request additional support. In addition to that, it can also help with client issues like the Origin not opening. To send a "Peer to peer" ("Private") message: Click the "New message" (pencil and paper) icon, Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Then, clear Roku's cache by going to Settings > System > System Restart (on Roku TVs, go to Settings > System > Power > System Restart). I just upgraded my main box last month . both boxes new or old getting same message. On 12/20/21 I paid $4.99 for Paramount+ Essential Monthly which did not work correctly, got the Error: Unfortunately an error occurred during playback message. & Screams February includes Bubba Ho-Tep, The Magnificent Seven, Dragonheart & more Laika Ultra HD titles, Lionsgate bows Belly in 4K & Brian Yuznas Dentist Collection on Vestron Video Blu-ray, plus Yamashitas Big Time Gambling Boss & more, Arrow sets The Last Emperor for 4K (in the UK only), plus Young Sherlock Holmes goes Blu, KLSC brings Staying Alive to Ultra HD & Albert Pyun RIP. The issue I had been having is that the app would work fine at certain times of the day (mostly morning and early afternoon), but then would not stream shows, movies, or live tv at other times (usually in the evening). What is RAM and ROM? in. The streaming platform might not show you any channels if you decline that prompt. Then, try to re-open it and see if that fixes your issue. You might see a black screen or a loading image. We've received a number of comments from our readers who can't stream live TV using Paramount Plus. 09:07 PM Then, go to the App Store on your device and check if any updates are available for Paramount Plus. Paramount Plus' error codes 4201 and 1200 point to access-related restrictions. Here are the steps you need to follow: Based on whether you have an Xbox or PlayStation console, you need to either restart your console or force-close the Paramount Plus app. We'll first check which Web browsers are supported by Paramount Plus. In the Task Manager window, select all the applications one by one and click the. It seems that most things work but when I try to watch 1883 or Mayor of Kingstown the screen dims and I get the error saying something went wrong, try again later. It works fine, but then I typically don't use it but once a year and I haven't updated it since May 2021. Here's our guide that explains how to know if you have a VPN installed. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. However, the problem here is that since the application is in beta and in early stages, it cant be run simultaneously with the Origin client. Kariza, I was able to connect with someone in customer service and the issue turned out to be a duplication of my account. While the EA beta app may not be open completely, there are usually instances of the EA app running in the background which then cause the problem that you are facing here. Good morning! Origin Adds The Surge 2 & The Sinking City To Its Origin Access Premier, Fix: Origin wont open or respond after launch, Fix: uBlock Origin has prevented the Following Page from Loading, Fix: DirectX Setup Error 'An internal error has occurred' in Origin. If you haven't tried yet, you can remove the affected channel then re-install it. What are the minimum system requirements for Paramount+? Please fix this issue. I finally got Paramount Plus tech support to look at more details of my problem. KLSC sets Marathon Man for 4K, plus Shout! Open Paramount Plus once again and try to stream any title. I work for our ISP so I'm pretty savy and that's why I get frustrated when the finger pointing starts like "oh its a speed issue or reboot your router". Possible fixes you could try . All you do is set it up with Sky and then log in on another device using the P+ app and the details you made when setting it up with Sky . 10-05-2021 01-04-2022 Once you are done with the uninstallation, go ahead and reboot your computer. Regardless of the circumstances, we will show you how to resolve the issue in this article so just follow through. If the app is still not loading or freezing, shut down the TV. 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