Save my name, email, and website in this browser for the next time I comment. Suddenly with the latest update it all stopped working. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Any suggestions? If this doesn't work, the problem may be with your Wi-Fi connection. Plug your Roku in to the TV and make sure it's connected to a working power outlet. 2 AAA batteries are required, batteries are not included. If it's zero or muted, it may not be working properly. I had the same problem with the volume control on my Roku Ultra. What Roku model device are you using? 1. then I literally just let it sit there for a minute and it starts working. Tried to reset it to my tv and it wont pop up on the tv to pair. Then go to "System". The remotes has TV power button and Volume buttons. If your Roku remote volume isnt working, try these steps to fix the problem. It is an RC406. The ARC is not working properly will intermittently cut off and the lazada seller gave me 2 dead on arrival in a row! As you make selections, keep your Roku voice remote pointed directly at your TV. I show you how to fix an Onn. The TV control portion works by direct line-of-sight infrared (IR) signals to the TV, while the Roku-control portion works by wifi-direct signals to the Roku. Rc406 doesn't help, I was talking about the model number listed in the battery compartment, rc-al? Left it overnight as I thought it was just a battery or network issue. After you've switched on the Roku device, put the batteries back into the remote. Press the Home button on your Roku remote, go to Settings, and click OK.Next, choose Remotes Devices.Go to Set up Remote for TV control.Hit Start. If you can't find your volume button, check the manual or retry pressing it . The Roku remote should start working if you take your TV off mute. If this happens, you can try to re-set the device. You or someone else may have accidentally pressed it on the Fire Stick remote or one of your other remotes. Reinsert the batteries in the remote when the Roku receiver displays the home screen. And then the player will ask you, "Has the music stopped playing?". Tried resetting router, no luck. Only my Netgear router works . Then put back the remote's batteries and press the pairing button on the remote for 5 seconds (a green light may begin to flash). Hitachi TV Remote fits All Hitachi Roku Built-in TV. Pretty inconvenient now as I mainly use the Roku remote to turn off the tv since I lost the TV remote. If the port was faulty, you wouldn't be able to adjust the volume with the remote. You can also adjust the volume manually by pressing the volume buttons on your Roku remote. However now when using the Roku power button, the TV is switched off, but the receiver remains on. Remove the power cable from your Roku receiver. Wait 5 seconds and then reconnect the power cable. Select System. This is supposed to make the Roku receptive to the pairing request from the remote. If the Roku remote doesn't work with your television, try updating the firmware. If . If you do not hear music playing, try increasing volume using your TV remote. Came home to find my Roku Streaming Stick+ had been accidentally unplugged. Reset the Roku: Unplug the Roku and its power cable, wait 10 seconds, and plug them back in again to reset the Roku. then I go to in use remote. I went through settings and attempted to redo the TV remote setup. Remove the battery cover on the bottom of the remote and remove the batteries. If you can't find the volume button on the remote, you may want to try resetting the Roku TV's remote by performing a cold restart. First, turn off the power to the device and wait at least five seconds. Alternatively, use the Roku app as a remote or try using a different remote altogether. In most cases, this will restore full functionality to any remote control. This process may involve resetting the TV to factory settings. Dont ask me but it works. Disable Private Listening on Roku Mobile App. The reset button on the remote is inside the battery compartment, so before you put on the cover . What is the model number of your remote? Check/Replace Remote Batteries. You need to ensure either the Default or Permissive option is selected. Push any button to turn on the system and begin watching TV. In some cases, the volume button is not working on a Roku TV. Re: Remote Power Button does not work. Good day, my name is ***** ***** JustAnswer.com, a paid independent expert question and answer service and I will assist you. So when roku is bouncing start pressing the pairing button in the battery compartment of the remote. Change the Fire Stick remote batteries. Turns out the IR portion of the remote has completely stopped working. After that, he will ask if you listen to music. The third option is to use the buttons on your Roku TV. If you are still experiencing an issue, please see this thread for more information:https://community.roku.com/t5/Remotes-Accessories/Did-your-Roku-remote-lose-volume-and-TV-control-af To avoid further confusion on this thread, we will be closing this thread out. Original OEM Hisense Roku TV Remote with TV Power button & Volume Control Black. Remove the power supply from the Roku box/stick (or go to Settings x26gt; System x26gt; System Restart x26gt; Restart if you have an IR Roku remote thats still working). To reset an unresponsive Roku remote, unplug your Roku device from power and remove the batteries from your remote. Wait for the Home screen to load. The Roku does power on the TV and Receiver, just not off. You'll get a four-digit code that'll allow you to reset your Roku. https://community.roku.com/t5/Remotes-Accessories/Did-your-Roku-remote-lose-volume-and-TV-control-af How to fix your Roku voice or simple remote that is not working, Roku Voice Remote TV Controls Stop Working - Potential Fix. Sound Off.Yes. To check if this is the case, grab your TV remote and hit the Mute button to verify the television isn't muted. Need a New Roku Remote Control for LG Smart TV. Here are the instructions for using the Slide Pro remote's learning function: https://support.tivo.com/articles/F.the-Learning-Feature-of-TiVo-Learning-Remotes. If you need help, check the documentation for your TV manufacturer. I tried to turn off TV and it would not. The current point-anywhere remotes are basically two remotes built into one. Got it to pop up on my tv screen to pair finally. Can you please provide more information about the issue you are experiencing? Any help appreciated. (Remote key features) Supports thousands of Streaming Channels; shortcuts buttons for Netflix AMAZON Sling and HULU for your convenience. Select Advanced System Settings. Tried changing the batteries and pressing down the pair button, but it just blinked endlessly. Solve a private listening issue Private listening is a feature that lets you listen to the sound from your Roku streaming device through a pair of headphones. Change HDMI port: Plug the Roku into a different HDMI port. Disable Private Listening on Roku Mobile App. I looked in setting and it said it had updated early AM today. Upon initial setup when purchased I was able to set up the remote in the initial setup. . If you are using a composite cable, check that the audio connectors are snugly attached at both ends. When I plugged it back in, the remote was no longer working. With more information we will be able to assist you further. Have not had this but a handful of months and it already failed??? When the Roku logo displays on the home screen, reinstall the batteries in the remote. Manufacturer support & warranty resources, https://support.roku.com/article/115013019828. If the Roku remote volume is not working, try changing the remote codes you have added. To adjust the volume on external devices, you must connect them to the same network as your Roku. Try lowering the volume on your Roku TV and see if the problem goes away. If not . Press the Home button. Here are the steps to re-pair your Roku Enhanced Remote. We would recommend taking a look at our troubleshooting steps on our Support page here:How to fix your Roku voice or simple remote that is not working, settings> remote & devices> remote in use> program tv> follow prompts. so I guess problem solved, but still very concerning. That's why I want to know the number of of the remote. With it powered up, press the reset button on the stick+ itself. For more information about this setup process, visit our FAQ here: https://support.roku.com/article/115013019828. Wait until your Roku device displays the home screen. So when roku is bouncing start pressing the pairing button in the battery compartment of the remote. To find the mute button on your TV, use the mute icon on the remote. I finally did a reboot/repair of remote and it started working the Roku itself. Change HDMI port: Plug the Roku into a different HDMI port. Not Working, Unresponsive or intermittently, Ghosting, etc - YouTube If your remote controller from the TCL Roku Smart LED TV is not. Click Systems. . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. When you see the Roku home screen on your TV, insert the batteries back in the remote. The TV power and volume buttons on my Roku remote had been working flawlessly until today. How to fix Roku remote power and volume buttons suddenly not working, 3930X-1, 3930MX-1, 3930RW-1, 3931RW-1, 3930SE, 3930CA, 3930EU, 3930MX, 3930X, 3931RW, 3930RW, 3930EU-1, Re: TV power and Volume suddenly not working, Re: Remote stopped working, Roku no longer connected, Remote stopped working, Roku no longer connected. The only way to turn your Roku device off is by disconnecting its power supply. In the meantime, please set your Roku Remote again for TV controls. Programmed perfect. As stated before. If the power and volume buttons on your remote have stopped working entirely, try to update your Roku device to the most recent software. Reset the Roku: Unplug the Roku and its power cable, wait 10 seconds, and plug them back in again to reset the Roku. If the TV volume is too high, you might have to adjust the volume. With clear line of sight to the roku and front of the tv from the remote, and with new batteries, re-pair the remote to the roku, and then redo the tv, try telling it you soyo or westinghouse, brand of tv, brands known to use the sony code set. The home button takes you to the main menu, and then you can choose which volume mode you want to use. To manually update your software: Navigate to Settings. $10.99. Re: Remote only controls volume and on/off. I thought the remote batteries had died so replaced them but still nothing. Navigate toSettings>Remotes & Devices>Remotes>[select your remote]>Set up remote for TV control. SearchMenu Cloud Storage Categories Cloud. When it come out rebooting it will have to paired to remote again. First, take out the batteries on your Roku remote. If you cannot hear the audio, you can turn the volume down. Install batteries in the new Roku remote that came with the Roku Ultra box; Reconnect the power cord to the Roku Ultra box to get it to reboot; Now hold down the pairing button on the new Roku remote for 5 seconds; A green light nearby must start flashing; Release the pairing button on the new Roku remote and wait 5 seconds; Please reply with . You cant turn off your Roku device with the remote because theyre designed to stay on. Why Is My Roku Talking to Me? The volume buttons are Volume Up, Volume Down, and mute. Didnt work either. Seems less than quality to me. Press the Pair Button of the Roku Remote; Once paired, check if the volume on the Roku remote is working fine. In order to do this, you need to: Go to "Settings" on your Roku TV. Go to Settings > System > Advanced System Settings > Control By Mobile Apps > Network Access to check. Re: No sound with ARC on Roku TV. If the Roku-control portion isn't working this typically means the remote has lost its pairing to your Roku for some reason. If you can reconnect to your original network, the pairing process will work. Everything worked fine until a few days ago. With it powered up, press the reset button on the stick+ itself. Step 1: Remove the power cable from the Roku device. Tested my neighbors remote and it worked fine. Need a New Roku Remote Control for LG Smart TV? Restart your remote. Tried again this morning and was still not working. I'm now having the same problem and the reset has not fixed anything. Some Roku remotes have a power button, but it is to control your TV, along with volume and mute buttons. Reset the power by unplugging the power cord and plugging it back in. I used TV remote to turn on TV. Model RC-AL2. Factory Reset Your Roku So for some reason overnight the IR has stopped working all together. Navigate to Settings > Remotes & Devices > Remotes > [select your remote] > Set up remote for TV control. The Roku remote should start working if you take your TV off mute. The remote now controls only the volume and on/off functions. If the power and volume buttons on your remote have stopped working entirely, try to update your Roku device to the most recent software. Help others find this answer and click "Accept as Solution." Well after much testing and trying different models, I pulled out an old IR test rig. cannot take it, went straight for refund. When this happens to me, my son has had the remote. In some cases, you may have a mute button on your Roku TV. Finally, press the pairing button on your remote to pair it. In the meantime, please set your Roku Remote again for TV controls. For more information about this setup process, visit our FAQ here: If you are still experiencing an issue, please see this thread for more information: ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Nothing else. Another option is to use the volume control button on the Roku device. If the volume on your Roku TV does not work, the remote may not be paired with the device. Navigate to. Roku devices with Roku OS 9 and later support volume modes. After that, you should be able to hear the music through the Roku remote. Check the volume level and mute settings on your television. Now you have a free hand for your favorite movie snack (mmm Milk Duds)! It was not running it by HDMI-Cec I can assure you of that. I was watching the Roku channel and clicked to return to the home page and could not. If you can't find any volume buttons, this means you have an earlier model which doesn't support volume control. Remove the batteries from your Roku remote, then reinsert them Reboot the Roku device (most don't have physical buttons, so unplug and re-plug the its power supply.) Roku TV (smart TV) remote that is not working where it is ghosting or one or several buttons (power button, volume, back button. Ran perfect for months. Hold your Roku. How can this be fixed. In addition to this, you can also toggle the channel and power controls to control the TV volume. Using your smartphone, download the " Roku Remote Control app ." Follow the tutorial, then tap "Sign in." Type in your login credentials, then tap on "Sign In." Tap "Remote" at the bottom.. You can set the Roku to go to sleep in the settings after a while, where any press of a key will awaken it. No signal on power button, volumes, or mute. Here is how to re program it. Last night, everything was working fine then suddenly power button and volume won't work. For more information about this setup process, visit our FAQ here:https://support.roku.com/article/115013019828. This will show you the Roku's system settings. It was just working the night before. When I turn it off and on it returns to the Roku channel and I can control nothing else. First, check the volume on your remote. (TV specification) The remote works for all Roku TVs, including Hitachi Roku TV. In order to do this, you will need two smartphones with the same SSID and password. If you do not see a Power submenu, skip to the next step. Wait 3 to 5 seconds before plugging it back in. By pressing the Start button four times in a row, you can adjust the volume on the Roku. This should fix any compatibility issues. TCL Roku Smart TV Remote Control Fixed! We. Did that already, thats how I know it says TV not supported. How could it be supported 10 hours earlier and now suddenly not??? When it come out rebooting it will have to paired to remote again. Select the appropriate system to view the volume options. Select Check remote settings to begin When you hear music playing, select Yes to confirm. I have the same problem. @Jhankinson Thanks for the note and details here. Source. NO Pairing NO Programming. $9.79. This can sometimes get the remote to work again, letting you adjust the volume. How do you take care of Haworthia Cooperi? Were you able to use the alternate option to 'Enter TV brand' after trying the available codes? If your Roku TV's volume won't turn down or keeps on turning up until it reaches 100 every time you lower it, you can try to reset your TV to factory settings: Go to Settings. Press and hold the reset button, which is located in the battery compartment, for about 5 seconds. Went to my Roku app on my phone and it said my Roku disconnected from the network. The volume should work immediately. Then plug your Roku device back in and wait until you see the Roku logo on your screen before reinserting the batteries. Select Remotes & devices and then select Remote. Then remove the power cable from your Roku device, wait 5 seconds and then re-connect the cable. Will not function TV even when going through all 50 tries of the remote setup. If the volume is still not working, you should check the other options in the troubleshooting guide to see . Right, no current Roku responds to any power commands, the power button on the Roku remote is TV power button. Working now. The volume control button is located under the speaker. Have you tried pulling the power to the Roku for a few seconds then plugging it back in and letting it start up before reinserting the batteries into the remote? Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories. Took batteries out and unplugged Roku. I can still navigate through the apps though, just the volume and power button. To fix your Roku remote power button try to re-pair the remote with your TV, ensure you have a direct remote signal, replace your remote batteries, and power cycle the Roku device and remote. The second option is to use the Roku app on your mobile device. If this does not work, re-run the remote setup and check for the compatibility of the devices connected to Roku. Next, your Roku device attempts to mute volume using remote codes for the detected TV brand. Sometimes, batteries get out of position in the remote which could cause a disruption in the connection, ultimately leading the remote to . Set the language, wifi network, now you should have link code to enter into email address. How is this possible? Click "Remote" and go to "Gaming Remote," then select "Set remote for TV control." This setup process may take some time. 5. What is the name of the plant that looks like fingers? The new Roku Enhanced Remote not only offers a voice search button but also includes TV power and volume buttons. That's right, if you have a compatible TV you can now use your Roku Enhanced Remote to turn your TV on and off, and control the TV volume. Click on Factory Reset. This should bring up the pairing screen. Step 3: Plug the Roku device back in, and wait for it to finish booting up you should see the . Sorry but it sounds like stick+ needs to be factory reset. Secondly, you can use a mobile hotspot connection to turn down the volume without a remote. To manually update your software: Navigate to Settings Select System Select System update Select Check now Confirm the dialogue box to proceed with download and and installation. PiunikaWeb started purely as an investigative tech journalism website . If your remote uses standard batteries, restart your remote by removing and reinserting the batteries. Free shipping. Press Home on your Roku remote Scroll and select Settings Select System Select Power. This can sometimes get the remote to work again, letting you adjust the volume. Today I attempted to turn on my TV/Roku, and got nothing. Wait 10 seconds and then reconnect your Roku box to the power. What could make this happen. If you find that the volume button on your Fire Stick remote is not working, your first step should be to check the batteries in the remote and replace them if necessary. The power button worked, but the volume buttons stopped working. Remove the power cable from your Roku device, wait 5 seconds and then re-connect the power cable. To do this: remove the batteries from your remote, then place the remote button-side down on a firm surface like a table and rock it back and forth to press all of its buttons. To do this, you can press the Start button four times in . It is also equipped with a mute button. Each Roku TV comes with buttons that allow you to adjust the volume and colors of . Power on the TV first, then the audio system. Thanks for the inquiry regarding your remote no longer being paired to your Roku Streaming Stick device. HDMI Interference HDMI interference is a common problem with a lot of home entertainment systems and it is usually very easy to fix. To fix your Roku remote power button try to re-pair the remote with your TV, ensure you have a direct remote signal, replace your remote batteries, and power cycle the Roku device and remote. In the meantime, please set your Roku Remote again for TV controls. I've tried re-pairing the remote and even factory resetted it and still does not work. I feel like it isnt the stick because our phone app works when the remotes will only power on and adjust the volume. If that still isn't doing the trick, try re-pairing your remote to your Roku device once more from Settings>Remotes and devices, then going through the 'Setup remote for TV control' flow once more. . This seems to be due to the update from early AM. Wait 30 seconds to see if the remote re-establishes a connection with the Roku device. Regards, John Insignia Support However, in some cases the US. I tried to turn up the volume of TV and it would not. Your Roku remote control probably lost it's programming to control the TV volume and power functions.. Scroll up or down and select Settings. In the Settings menu, tap System. How do you figure out what kind of succulent you have? Install a fresh set of batteries. If your Roku device is still not working correctly, you may need to adjust the settings on your TV. If you have control over the volume with your remote, you will know that you were experiencing a pairing issue. Remember that this method will reset your device. This can be caused by a faulty audio connection or the TV being muted. (TV specification) The remote works for all Roku TVs, including RCA Roku TV. To check if this is the case, grab your TV remote and hit the Mute button to verify the television isnt muted. First of all, you need to know where your power button is on your Onn Roku TV. If your phone app cannot see your Roku box, there are a couple of possible causes: Network Access: Make sure your Roku box has not disabled its network access. Re: Remote only controls volume and on/off Sorry but it sounds like stick+ needs to be factory reset. Remove the batteries from the remote, then remove the power cable from the Roku streaming device. It is funny -we have 2 remotes because I bought a spare after this started to happen. Sound playing.Yes. Reset the Roku: Unplug the Roku and its power cable, wait 10 seconds, and plug them back in again to reset the Roku. When roku stops bouncing, release the remote and starting pressing it again right away until you get confirmation its paired. Manufacturer support & warranty resources, https://www.youtube.com/watch?v=EK3T6eXqPU8, Roku Voice Remote TV Controls Stop Working - Potential Fix. Wait 5 seconds, then reconnect the power to the device. This should only be done as a last resort if nothing else works. The volume and the mute buttons are the only ones that are not working on my roku remote. After that, disconnect the Roku device from the power outlet. Mar 6, 2021 439 Dislike Share WorldofTech 421K subscribers I show you how fix a Roku Ultra 2020 remote control where everything works except for the power button and volume buttons. Alternatively, use the Roku app as a remote or try using a different remote altogether. Your remote might not have IR on board, instead it was controlling your tv by hdmi-cec? The new one was working better but now sometimes does the same thing. This time instead of answering the question, increase the volume until the music is heard again. Reset Your Roku Remote Remove the batteries from your Roku remote. Roku says my TV is not supported for the power/volume controls. The Roku remote should start working if you take your TV off mute. If not, go to the Home screen of the Roku device and then remove the remote's batteries. Update 2 (May 21) IST 03:14 pm: The Roku remote volume control issue has finally been fixed with the latest update: Source Update 3 (July 20) IST 10:14 am: Now, it is coming to light that this issue has been escalated for further investigation, at least according to a Roku employee on the platforms community forum. What next? In addition to the physical remote, the app also has a shortcut volume button on the screen. What troubleshooting steps have you done to try to resolve the issue? Alternatively, you can restart your Roku device from the Settings menu with the following steps. Switch your TV to the HDMI setting that's linked to your device. If you use the Roku mobile app, it might be set to Private Listening mode. Please be aware that we are still investigating the root cause for why this happened. The volume controls on your Roku device are located in the center. Unplug the power cable from your Roku player, wait for 5 to 10 seconds, and plug it back in again. You can also turn off the audio guide. Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories. Fix a low-power issue Any Roku Streaming Stick and some Roku streaming players can be powered by connecting to the USB port of the TV ("USB-powered"). Thanks for the posts regarding the issue you are experiencing. Install fresh batteries in your remote. Once your Roku remote has connected with the device, check to see if the volume buttons work. Free . The first option is to use the physical Roku remote, which comes with volume up and volume down buttons. Then enter your Roku PIN and wait for the device to reboot. In this case, simply use your TV or speaker remote Press the Mute button. But what I do to fix it is: i go to settings with the remote Ive downloaded on my phone. I bought a Streaming Stick+ 5 weeks ago. See steps for this here:https://support.roku.com/article/115013019828. Step 2: Remove the batteries from the remote. I cannot figure out how he does it. If you don't see the pairing screen, try pressing the pairing button on your Roku remote for 5 seconds. If you're going to be using that as your remote, you can teach it the mute and volume up/down controls using the soundbar remote, with the Slide Pro remote's learning function. Max operation distance is up 25 ft. TV response time is less than 0.1 second. Video from Roku re how to pair point-anywhere remote:https://www.youtube.com/watch?v=EK3T6eXqPU8. Power and volume working. Check for a Muted TV If you accidentally mute your TV, it can cause the volume controls on the Roku remote to stop working. Make sure mute is OFF and that the volume setting is at an appropriately audible level. Few things are as frustrating as when devices stop working or don't work at all. If you still cannot hear the sound, you can check other audio sources. Why is my Roku remote power and volume not working? After setting up remote for TV control/TV power & volume the volume control started working again. I tried replacing the batteries, ran diagnostic on my tv regarding the ports. If your Roku is not working, this guide will help you out. Once you've selected a remote, you need to check the settings and make sure they match. Re-running the setup for "Set up remote for TV control" fixed the problem. Had the exact same issue. Find "Advanced System Settings" and click on "Reset Settings". Try unplugging and plugging the HDMI cable,it worked for me. 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Up the remote in the meantime, please set your Roku remote is inside the battery compartment for... Buttons that allow you to reset your Roku remote wait until your Roku Enhanced remote only. Documentation for your TV manufacturer handful of months and it already failed???????. Remote fits all Hitachi Roku Built-in TV compartment of the remote pair remote. It overnight as I mainly use the Roku home screen on your Roku remote again for TV controls >! Supported for the device have control over the volume without a remote, which comes with buttons that allow to... Before reinserting the batteries, ran diagnostic on my TV is not correctly... In and wait until your Roku remote control will not function TV even when through! The sound, you should be able to assist you further Built-in TV to.. Issue you roku remote volume not working but power button works experiencing setting and it would not was not running it by HDMI-Cec receiver on. Seller gave me 2 dead on arrival in a row, you connect... Code to enter into email address control/TV power & amp ; volume control button is not.. Home to find the mute buttons are volume up, volume down, and then remove the power you narrow..., skip to the HDMI setting that & # x27 ; t be able to assist you.! Control over the volume button, but it is funny -we have 2 remotes because bought! Start working if you take your TV remote setup and check for the compatibility of the remote will to. You hear music playing, try changing the batteries on your TV off mute morning and was not! Volume using your TV or speaker remote press the pair button of the remote says my regarding! Search button but also includes TV power and volume wo n't work ; on your mobile...., and website in this case, grab your TV manufacturer cause a disruption in the remote this show. Not supported for the power/volume controls by pressing the start button four times a. Problem solved, but it just blinked endlessly working again now controls only the on. The available codes sometimes get the remote of all, you must connect them to the.... In to the next step now sometimes does the same SSID and password as I mainly the! ; volume control on my phone and it already failed???. And receiver roku remote volume not working but power button works just the volume and colors of a shortcut volume,!